New Phone Service Provider
The Bexar County Jail has switched inmate phone service providers. The new company is ICSolutions. Go to the Inmate Phone Calls section to see the information on ICSolutions. Their phone number has also been added to the Other Agencies list.
I have Cricket and put $15 in my flex bucket but when my friend calls it says I don’t have sufficient funds. I called Cricket andd they say they don’t accept collect calls . I don’t know what to do ?
Estell – Sorry, but this is a problem with your phone service. The only thing that you can do is change phone companies.
Ms E., you can infact contact ic solutions and apply money to your account for the inmate to call you. I put $40 on an account and my husband is calling me. for that $40 i was charged 50.52 on my debit card and it is enough for 10 calls because they only charge 4.00 to connect… now you can only talk for 15 mins but hey if there is not a line, he hangs up and calls right back.
once I set up funds,will the inmate be notified that he has a phone acct available?
Cindy – No.
I just set up an account today with your company in order to talk to my brother in the bexar county jail. It was 50.00…. How long does it take recieve phone calls after the account gets set up..its been approx. 6 hrs already..
Bryan – This is a private website. We are not the Bexar County jail. We attempt to help people who are dealing with the jail system. The phone account you set up should have been through ICSolutions. They are a private vendor hired by the jail. Once the account is set up and money put in it you should be able to receive calls. If you are having problems contact them at their help number.
how much is the call.. total.. how long is call.. not sure how this all works
Mayleea – You need to contact ICSolutions for that information.
I have metro PCs is there any way to add to my service plan or buy a calling card? THis Is Way Too Expensive the tax alone is $8.
Aundrea – The Bexar County jail deals with one phone service. They do not provide options.
It’s been awhile since I’ve used this account. My number has changed since n I don’t remember my pin. It will not let me update info without the correct information. And it won’t let me set up a new account because I already have an existing account with my email address. What should I do?
Madi – This website is a private website that tries to help family and friends of people who have been incarcerated in the Bexar County jail. We are not the official jail. The jail uses a private vendor to use handle the phone services. You will need to contact the vendor.
We would like to ask our readers to help spread the word about our website. Please recommend us to people you know. Thank you.
Can I put money on a wifi number?
Vianey – You need to contact ICSolutions to see what their restrictions are.
We would like to ask our readers to help spread the word about our website. Please recommend us to people you know. Thank you.
Your phone service when inmates call ain’t working you push five to speak to them and it hangs up what is the problem with your phones we’re paying for the phones why are they working.
Been doing that for a few days can’t even speak to my son when he calls from bear County Jail.
Edwardo – We are not the Bexar County Jail. We are a private website that tries to help people who deal with the jail. We recommend you call the Sheriff’s Office at 210-335-6010 to let them know of the problem.
We would like to ask our readers to help spread the word about our website. Please recommend us to people you know. Thank you.