UPDATE. Aramark is no longer the vendor for the Bexar County Sheriff’s Office. Keefe will be the new vendor. As soon as we have information we will post it.
The Sheriff’s Office is trying a new program that allows families to purchase meals and gift baskets for inmates. According to Sheriff Ortiz, inmates will only be allowed to get these meals 2 – 3 times a week and it is a privilege that can be taken away. This encourages inmates to follow the Jail regulations so that they don’t lose their ability to receive these packages. It also allows the family to do something special for an inmate. The inmate’s family and friends can show they are thinking of him on his birthday, holidays, special occasions or can send something just to show they care.
The program has two financial benefits for the jail. The first is that they make .29 cents on each dollar and the second is that they save money by not having to provide a meal.
To use this program go to: iCare
You will need the inmates sid number before you get started.
Be sure to read the information including the Terms & Conditions. There are several things you will want to know like credit card payments taking up to 24 hours to process, that there is a no refund policy, medical diet problems and more.
If you need to contact their customer service department you can reach them at 1-877-615-3296, Monday through Friday between the hours of 9:00 am and 5:00 pm CST.