Jail Phone Numbers

Accident & Offense Reports _____________210-335-6095


Central Magistrate (City side)____________210-207-7532*

Central Records______________________210-335-6201

Chaplain____________________________210-335-6329 or 6179

Clothing Exchange for Court_____________210-335-6152


Front Desk __________________________210-335-6300

Human Services______________________210-335-6335

Mail Room___________________________210-335-6240


Medical_____________________________210-335-6260 or 6167

P.R. Bonds__________________________210-335-6315

Sheriff’s office_______________________210-335-6010

Visitation information (English)___________210-335-0074

Visitation information (Spanish)__________210-335-0092

Warrant Tip Line (24 hours)_____________210-335-0455

*Go to Central Magistrate for more information.

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  • Amanda  On September 24, 2014 at 9:04 pm

    I am trying to find out about my brothers commissary he ordered it tuesday the 16th at the annex n then was moved to the mail jail up until now he has not recieved anything is there someone I can call to see whats going on with his order??

  • admin  On September 27, 2014 at 10:23 pm

    Amanda – The person that was supposed to receive the package needs to file a grievance if he did not get it. The paperwork is in the living area. You can try calling the Banking department at 210-335-6287. We were told they are not supposed to give out that information but several commenters have said they will.

  • Yesica  On October 2, 2014 at 7:51 pm

    My boyfriend is in jail his father just pass away how could he attend the funeral. Please help funeral is tomorrow he is due to get out on the 8th

  • Dana  On October 3, 2014 at 8:10 pm

    I need help in finding out who to call and speak with on getting my boyfriend in protective custody. Hes been charged with a crime by his ex wife and the charge is so frrakin unbelievable to read or even say. Everyones innocen till proven guilty. But not understood . I dont want him treated the ways he is being now and it makes me sick to my stach for him to say he would rather die than be labeled this and treated the way he is. Plz help

  • Linda  On October 10, 2014 at 9:54 pm

    My son has mental problems as well as addictions. The mental issues cause him to imagine and overreact to things – for example, he had a chest xray and now believes that the xray showed parasites in his lungs and heart. This is frightening and depressing to him. Can the doctor provide him with an appt to mental health?

  • rachel  On October 13, 2014 at 11:34 am

    What happens when you on parolleand you violate probation and have no bond

  • admin  On October 18, 2014 at 12:24 am

    Yesica – That is by approval from a judge.

  • admin  On October 18, 2014 at 12:31 am

    Linda – The jail has a mental health area where he will probably be housed. You can contact the nurses station at 210-335-6260.

  • admin  On October 18, 2014 at 12:36 am

    Rachel – A determination is made by the parole board to have a hearing which can result in the person being freed or sent back to prison or they can just decide from the facts that they don’t think it is a serious infraction and allow the individual to continue on probation.

  • admin  On October 18, 2014 at 12:52 am

    Dana – The only place for him to be put is administrative segregation (ad seg). That is basically a lock down situation. That means he will only be allowed out of his cell for one hour a day. During that one hour he can make a call, take his shower and walk around in the day room. You can’t just request ad seg. He has to be in danger and it’s up to him to tell his living unit officer that he is being threatened.

  • Dorothy  On January 20, 2015 at 5:24 am

    My son is jailed waiting for a court date. he is bio-polar and on daily meds, how do I get these to him, I worry that he may go off if not medicated thus causing him more jail time. please advise.

  • admin  On January 21, 2015 at 2:18 am

    Dorothy – Contact the nurse’s station at 210-335-6260 or 6167.

  • Karen  On January 22, 2015 at 1:02 pm

    I am trying to get a hold of my brother. Are they allow to talk on the phone? If so how can I talk to him? He does not know that I am trying to contact him. I haven’t spoken to him for about 16 years. I found out he is in jail.

  • maria  On January 25, 2015 at 9:22 pm

    My son was arrested because he had a warrent he was at majestrate judge gave him no bond they transferred him to bexar county can he still have a chance to get a bond or what’s the process?

  • admin  On February 7, 2015 at 5:29 pm

    Karen – Inmates can make calls, not receive them. You will need to set up an ICSolutions account then write to him giving him your phone number.

  • admin  On February 7, 2015 at 7:07 pm

    Maria – You will need to speak to his attorney. The attorney may be able to get the judge to reinstate a bond.

  • prb  On February 25, 2015 at 8:39 am

    Property can’t find my son’s personal belongings…what now…who can I call?

  • slimane  On March 1, 2015 at 3:53 am

    My friend is fight with another friend and we live all together so the police they take him so I want to know how can I contact him or how can I get
    Information about him

  • admin  On March 4, 2015 at 2:19 am

    Slimane – Call Central Records at 210-335-6201. They will be able to give you information on him. You can contact him by writing a letter, visits or phone calls. The phone calls have to be initiated by him.

  • admin  On March 4, 2015 at 2:29 am

    PRB – If you have a receipt for the property you can get reimbursed. Call Banking at 210-335-6827. They hold the non-clothing items.

  • Micheal  On March 13, 2015 at 12:19 pm

    I am looking for medical information from when I was incarcerated there back in January of this year. I need to find out what medications I was giving for my Hypertension

  • admin  On March 16, 2015 at 3:03 am

    Micheal – You can contact their nurses station to see what their process is for releasing information. The number is 210-335-6260 or 6167.

  • alex  On March 29, 2015 at 11:26 pm

    Does work release get visits and do they get free phone calls or do I have to set up an account with $….
    Also what are work release inmate hours from what hours of the dYnamic…

  • Peggy  On April 2, 2015 at 11:12 pm

    Trying to find out whats going on with my son d**** c***** sid#000000 i am his mother can you please email me information on my son please i would apprecate it thank you

  • Mary  On April 3, 2015 at 3:19 pm

    Who do I need to call to pick up property if the police took it?

  • Letica  On April 6, 2015 at 8:54 am

    I have been trying to reach Commisary with three number s of contact for someone to return my call, no response..this is in regards to I care package sent to an inmate that already left. There is no way to reach this inmate. I would like to have it refunded..I do not wish to complete this order this inmate did not sign for it. My phone number is 210#######. Inmate # ######.

    Please contact me on this matter..on how to receive my money back from goods and services not completed …
    Thank you Leticia

  • admin  On April 10, 2015 at 6:09 pm

    Alex – They can get visits as long as the visits land on their normal visitation days. They do not get free phone calls and their hours are determined by the court. The hours are usually set up to accommodate the hours the person normally works at his/her place of employment.

  • admin  On April 10, 2015 at 6:29 pm

    Peggy – No, Peggy, we can’t. We are not the Bexar County jail. We are a private website that helps people to maneuver through the complex system. You need to call Central Records at 210-335-6201 to get information.

  • admin  On April 10, 2015 at 6:31 pm

    Mary – That depends on what agency took it and why they took it. You say police. If it was SAPD you need to call them.

  • admin  On April 10, 2015 at 6:32 pm

    Leticia – We are not the Bexar County jail. We are a private website that attempts to help people who are dealing with the complex systems that are in place at the jail. You should call the Banking department at 210-335-6287.

  • maria  On April 11, 2015 at 4:06 pm

    I had a question… My husband was in the annex since 1-8-15 he has til July 8 to catch chain to tdc, I went for a visit early this morning and they told me he moved to the big jail. Who is there I can call or talk to on why they moved him. I was gunna visit him but another lady there told me I’d be lucky if I get out in 5 hours! Is this true? He’s on the second floor.

  • admin  On May 7, 2015 at 10:30 pm

    Maria – They periodically shift inmates for various reasons. We have no way of knowing why they moved your husband. And yes, it does take a long time to get a visit but we’re not sure it’s five hours. Can any other readers let us know how long they had to wait?

  • Cindy  On June 5, 2015 at 1:17 pm

    I need to make arrangements to conduct an interview with an inmate that is a participant in a research study. Please provide details on whom I need to contact to make these arrangements. Thank you. Cindy

  • admin  On June 20, 2015 at 6:19 pm

    Cindy – Contact the Sheriff’s office at 210-335-6010.

  • troy  On July 11, 2015 at 3:21 pm

    I’m trying to call the frount desk now for 3 days…. No one answers .Ing grandmas is on her death bed and has days to live, I’m ordered to do Sat night in mailroom Sun morning but my grandmas will be moved to home hospice if she makes it through the night. I wanted to stay the night with her and do Sun night but can’t reach anyone. They ssaid to contact them to let them know last Sat but I can’t contact them .

  • admin  On August 1, 2015 at 2:58 pm

    Troy – Call Central Records at 210-335-6201. They are open 24/7. They may not be able to help you but they can probably get you to someone who can.

  • Tay  On August 3, 2015 at 12:56 pm

    My sister is in Bexar County Jail, how do we get a message to her court appointed attorney about possible work release program vs sentencing before she goes to court?

  • admin  On August 8, 2015 at 11:04 am

    Tay – Find out what court her case is in. You can do that by calling Central Records at 210-335-6201. When the tell you the court ask for the phone number to that court. Call the court to find out who your sister’s court appointed attorney is. We don’t know if they will have contact information for the attorney but at least you’ll have the name. You can look up contact information once you have that much.

  • Norma  On August 13, 2015 at 2:24 pm

    I am trying to set up an account so my son can make phone calls but don’t know how , or where to start

  • admin  On September 10, 2015 at 7:51 pm

    Norma – Go to the Inmate Phone Calls category. Click on ICSolutions. That will give you the information you need.

  • Iris  On September 24, 2015 at 9:59 am

    Where can I call to find out if an inmate has been transferred

  • admin  On October 11, 2015 at 8:10 pm

    Iris – Central Records 210-335-6201.

  • Tonya  On October 27, 2015 at 12:03 am

    I am trying to locate an inmate and I believe I am spelling her name wrong J***** A**** or J******** A****

  • admin  On November 6, 2015 at 10:34 pm

    Tonya – We are not the Bexar County jail. We are a private website. Call Central Records at 210-335-6201 to ask for help.

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