Lock Down Phone Calls



There are different kinds of lock down at the Bexar County Jail.  A single inmate can be in permanent or extended lock down or a whole unit can be in lock down.

An individual inmate that is in lock down must spend 23 hours of the day in his cell.  Because of these restrictions, the inmate is allowed to make his phone calls during the hour he is out of his cell regardless of what time it is.  Each call is limited to 15 minutes.  At the end of the 15 minutes the call is automatically disconnected.

A whole unit can be placed on lock down.  This is usually done for a major infraction that involved several members of the unit.  While in lock down the inmates are not allowed to make any phone calls.  Once the lock down has been lifted they return to the usual regulations regarding phone calls from a unit.

25 thoughts on “Lock Down Phone Calls

      • Sarah

        The jail is on lockdown and my bf has absolutely no money to get a stamp to write to me. Will he still be able to get hold of a stamp off human resources or will they be closed due to the lockdown?

      • admin

        Sarah – This situation is new for us too. We suspect he will not be able to get stamps until the lockdown is over.

        We would like to ask our readers to help spread the word about our website. Please recommend us to people you know. Thank you.

  1. connie

    My boyfriend is in protective custody lockdown he gets one hour out of his cell should i be worried if its almost the end of the day and he still hasnt called me? Meed answers please

    • admin

      Connie – Each lock down person must get one hour out of their cell. The other lock down inmates can’t be out of their cell at that time. That means for 24 lock down inmates it takes at least 24 hours to give them all their hour out. Your boyfriend can get his hour out of his cell anytime during a 24 hour period.

  2. manda

    Is tell mate the same as ic solutions im still waiting for my fiances call hes in lockdown I guess I have to still wait im sire hes gotten his hour but nothing

    • admin

      Manda – His hour can be given to him at any time in a 24 hour period. The only phone system that the jail uses is ICSolutions.

    • admin

      Erica – It depends on what they feel the infraction deserves. Usually it is not longer than 48 hours.

      We would like to ask our readers to help spread the word about our website. Please recommend us to people you know. Thank you.

  3. Tawni

    I ordered an Icare package for a friend, delivery day is today. his pod went into lockdown yesterday until today at 5pm. Will he still receive his package?

    • admin

      Michelle – There can be a lot of reasons. The jail just recently had three individuals with capital murder charges escape from the facility. They were in lockdown for at least 48 hours after that. We don’t know if other limitations have been put on the inmates. Or the inmate might have had his privileges revoked due to some kind of infraction. Or maybe he just chooses not to call. We recommend you try visiting him so you can ask him what’s happening.

      We would like to ask our readers to help spread the word about our website. Please recommend us to people you know. Thank you.

  4. Lydia

    Hi, I was worried because today was the very first day I did not hear from my husband since he was locked up. Then a fellow inmate of his called with a message from my hubby ,(it was very sweet) and the reason he didn’t call was because of a lock down. It’s a county jail but how is it that the other guy got phone privilege? I don’t know if I’m being paranoid but it worried me that something was wrong. I was told my husband was not part of the reason for the lock down so I don’t get why he had to send a message through some one and was unable to call himself? Should I be worried or am I paranoid? Lol

    • admin

      Lydia – It’s understandable to be worried. The concern of family and friends of incarcerated individuals is one of the reasons we started this website. But it’s not unusual for a whole section to be put on lockdown even if some of them were not involved.

      We would like to ask our readers to help spread the word about our website. Please recommend us to people you know. Thank you.

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