Lock Down Phone Calls

There are different kinds of lock down at the Bexar County Jail.  A single inmate can be in permanent or extended lock down or a whole unit can be in lock down.

An individual inmate that is in lock down must spend 23 hours of the day in his cell.  Because of these restrictions, the inmate is allowed to make his phone calls during the hour he is out of his cell regardless of what time it is.  Each call is limited to 15 minutes.  At the end of the 15 minutes the call is automatically disconnected.

A whole unit can be placed on lock down.  This is usually done for a major infraction that involved several members of the unit.  While in lock down the inmates are not allowed to make any phone calls.  Once the lock down has been lifted they return to the usual regulations regarding phone calls from a unit.

19 thoughts on “Lock Down Phone Calls

  1. connie

    My boyfriend is in protective custody lockdown he gets one hour out of his cell should i be worried if its almost the end of the day and he still hasnt called me? Meed answers please

    • admin

      Connie – Each lock down person must get one hour out of their cell. The other lock down inmates can’t be out of their cell at that time. That means for 24 lock down inmates it takes at least 24 hours to give them all their hour out. Your boyfriend can get his hour out of his cell anytime during a 24 hour period.

  2. manda

    Is tell mate the same as ic solutions im still waiting for my fiances call hes in lockdown I guess I have to still wait im sire hes gotten his hour but nothing

    • admin

      Manda – His hour can be given to him at any time in a 24 hour period. The only phone system that the jail uses is ICSolutions.

    • admin

      Erica – It depends on what they feel the infraction deserves. Usually it is not longer than 48 hours.

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  3. Tawni

    I ordered an Icare package for a friend, delivery day is today. his pod went into lockdown yesterday until today at 5pm. Will he still receive his package?

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