The holding cells are located in the booking area. Inmates are allowed to make one free phone call which is usually offered during the interview process. After that they have access to a phone in their holding cell but they can only make collect calls. Those phones have the same 15 minute time limit as the phones in the units. Once the 15 minutes is up the phone will automatically disconnect. There are no limits on the number of phone calls an inmate can make.
There are no time restrictions when calling from a holding cell. Inmates are in and out of those cells on a 24 hour basis so their ability to use those phones are on a 24 hour basis also. Only out-going calls can be made from the holding cells in booking. Inmates cannot receive calls into the Bexar County Jail.

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The phone call he told me it only 800am to 900pm
Those times are for the living units. The holding cells are in the booking area. They hold the inmates while they are in the process of being booked. During that time they have access to a phone no matter what time it is. That gives them the opportunity to call family or an attorney to get them out. It is also during the booking process that a person gets assigned a living unit location. If no one bonds out the individual he is taken to his assigned location in the living unit. Once there he can only make calls between 8:00 am and 9:00 pm.
What about those who just got transferred & are waiting for their hearing? How many calls do inmates get in per week?
The same as any other inmate. If he has not been assigned to a living unit yet and is still in a holding cell then the holding cell rules apply. If he has already been assigned to a living unit then the living unit rules apply.
Is their certain phone company’s that will accept inmates calls or it don’t matter?
Nikke – One poster says that Cricket does not work with the jail system. There may be more but we have not heard about them yet.
CRICKET WORKS FINE FOR JAIL SYSTEM CALLS. YOU JUST HAVE TO OPEN A PREPAID ACCOUNT THRU IC SOLUTIONS.ADD MONEY AND ITS 4.00 A CALL FOR 15 MINUTES. BUT THEY CAN ONLY CALL YOU TO ONE NUMBER
When an inmate calls the machine says you have to press certain numbers buut its hard to understand what it says to press what is it that you have yo press in order to accept the call ?
Steph – Inmate phone calls are handled by a private company. You will need to call the ICSolutions customer service number to let them know what the problem is. That number is 1-888-506-8407.
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