Banking – This department used to physically receive commissary money for inmates. Depositing money into an inmate’s commissary account is now done through various other means. If you call for information about depositing money you will probably get transferred to Banking. The clerks there are efficient and they can give you information but they are used to dealing with inmates. Don’t be surprised if they treat you like one also. Save yourself some frustration. Go to the section “Money for Commissary” to get all the information you’ll need.
Central Records – Dealing with this department is pretty much a necessity. They are the main ones that will give you information such as if someone is in jail, what the charges are and what their SID number is. They are a mixed bag as far as what you can expect. To their credit it seems they are the only ones at the Sheriff’s Office that understand and are not intimidated by an open records request. To their detriment if you ask five different people in Central Records the same question you will get five different answers.
Front Desk – Sincerely hope that you do not have to deal with the front desk officers. To begin with they won’t answer the phone. When they do they can be abrupt and rude. Unfortunately it seems there are questions that only they can answer. If you must deal with them call at a time when visitation is not on. You may have better luck then.
P.R. Bonds – (personal recognizance) is not part of the Sheriff’s Office. They are actually a function of the Courthouse. They do have a close relationship with the jail since they interview newly arrested people to see if they will qualify for a P.R. Bond. They are very efficient but have a huge workload so don’t expect a friendly attitude.
Match/Patch – This program allows inmates to have some contact with their children to help them with their parenting skills. It is a model program used by facilities across the country.