Central Records is the main department you will probably deal with.  They handle inmate information which includes looking up sid numbers, charges, warrants and various other information.  They also sell items like offense and traffic reports, verifications of incarceration and criminal histories.  If you need to be fingerprinted for your job they do that too.  This department has a wealth of information which is a good thing because just about every other department will transfer their calls there.  Sometimes even before a single word has left your mouth.

To get inmate information from Central Records you will need to have either a sid number or the inmate’s name and date of birth.  They are capable of looking up the information by name only but if there is more than one person with that name they won’t know which one you are looking for.  They don’t even tell you that’s an option probably to avoid upset people if the wrong information is given out.

A main thing I like about this department is that the phones are still answered by people.  I’ve tried getting information from other large detention facilities and ended up having to go through tons of recordings.  A problem they do have is their phone congestion between 8:00 am and 5:00 pm.  If you call during those times you may be on hold for a while.  As it works towards 5:00 pm the wait time starts getting shorter.  If you can, call during off hours to get through quicker.  Central Records is open 24/7 for phone requests about inmate information.  If you need to go there in person they are open to the public from 8:00 am – 6:30 pm, Monday through Friday except for holidays.

Central Records:  210-335-6201

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  • rodger  On October 30, 2014 at 11:25 pm

    How do I find out if I got traffic warrents

  • rodger  On October 30, 2014 at 11:26 pm

    How do I check for active warrants

  • admin  On November 7, 2014 at 11:09 am

    Rodger – Contact the agency you think you may have warrants in. Most cities would rather get the money than put you in jail. They will give you the information so you can pay instead of getting arrested.

  • admin  On November 7, 2014 at 11:10 am

    Rodger – You can’t on anything higher than a class C (tickets). For ticket warrants contact the agency that gave you the ticket.

  • lanita  On December 14, 2014 at 1:49 pm

    What does it mean when a inmate is checking his commissary and it’s saying his sid number cannot be found

  • admin  On December 19, 2014 at 1:30 am

    Lanita – He needs to speak to his living unit officer to let him know he is having a problem.

  • natalie  On January 16, 2015 at 10:42 pm

    a friend of mine was murder back in 2013, I look at your inmate list and it shows he is still there. I can I find out if he got a confiction ? I just want to know if justice was served. the man name was A****** J****** 00-00-0000 that robbed and murder my friend. thank you and god bless. Natalie

  • admin  On January 21, 2015 at 2:14 am

    Natalie – Call Central Records at 210-335-6201. If he is still in the facility you can ask if he has been convicted yet or is still waiting for his trial date.

  • Laura  On January 29, 2015 at 2:27 pm

    How can I look up mugshot photos online?

  • admin  On February 7, 2015 at 8:02 pm

    Laura – They aren’t posted online.

  • Lola  On February 19, 2015 at 4:15 pm

    I’m trying to find info on my husband he was locked up for parole violation and is waiting to hear if he will get released what can I do to find some info

  • admin  On February 21, 2015 at 1:46 am

    Lola – Call Central Records at 210-335-6201.

  • Ruby  On February 26, 2015 at 7:22 pm

    How can I get mugshot photos and information about me? I lost all my identification and I can’t get anything without the other so I need proof it is me.

  • Emily  On February 26, 2015 at 8:46 pm

    How can I find out a friends mail adress?

  • Emily  On February 27, 2015 at 7:29 pm

    I sent a letter to an inmate and my mail was sent back with a stamp that says return to sender no longer at this address. What does that mean?

  • admin  On March 4, 2015 at 2:11 am

    Ruby – You can get them from Central Records. They will use your fingerprints to verify that it is you before they release the items.

  • admin  On March 4, 2015 at 2:13 am

    Emily – Call Central Records at 210-335-6201. They are a 24/7 office. They will be able to give you his sid number and his location number. Once you have that they may tell you how to address the envelope or they may send you to 210-335-0074. That’s an automated number that has quite a bit of good information on it.

  • admin  On March 4, 2015 at 2:17 am

    Emily – Either he was released or transferred to another facility. If you know neither one of those is the case you might want to make sure you put the correct sid number on the envelope.

  • Jeremy  On May 6, 2015 at 4:12 pm

    Is there a way to view mugshots? Apparently not online, but can they be requested by e-mail? Snail mail? Telephone?

  • admin  On May 7, 2015 at 10:05 pm

    Jeremy – Yes. Contact Central Records at 210-335-6301.

  • maria  On May 8, 2015 at 6:47 am

    Want to know if My husband D**** *. V****** is still at the Bexar county jail or was he transfers tovrehab

  • Cynthia  On May 22, 2015 at 11:20 am

    My Friend was found not guilty on all his charges…can evidence unit keep his money? ? Please respond.

  • admin  On May 22, 2015 at 7:21 pm

    Cynthia – He needs to speak to his attorney.

  • admin  On May 22, 2015 at 7:44 pm

    Maria – We are not the Bexar County jail. We are a private website that attempts to help people deal with the jail. You need to call Central Records at 210-335-6201 to find out if your husband is still there.

  • Monica  On May 27, 2015 at 1:43 pm

    I just called Central Records to verify if I’m on the visitation list. They informed me that they cannot verify over the phone. I will need to go in person with valid ID and the officer can look it up. The problem is that I live almost 400 miles away, so that is somewhat inconvenient. Is there another method of checking?

  • mrs. Johnson  On May 28, 2015 at 9:49 pm

    My son was visiting Texas and was arrested. I am having trouble posting bond for him due to not living in Tx. Who can assist me with posting bond. I feel some of the bond company’s that I have contacted are taking advantage of me due to not living in the state of Texas.

  • admin  On June 20, 2015 at 6:24 pm

    Mrs. Johnson – If he’s not eligible for a PR bond then the other options are pay the bond yourself or go through a bonds company. Unfortunately, that’s the way the system is set up.

  • admin  On June 20, 2015 at 6:28 pm

    Monica – Try the Front Desk, 210-335-6300. There are officers there. They have more access in the computer system. Make sure you tell them how far away you live. Maybe they’ll help you out by telling you but be aware, the policy is not to give that information out over the phone.

  • jasmine  On June 30, 2015 at 9:02 pm

    How do i find out why my son was sent to solitary confinement?

  • Joe  On July 12, 2015 at 5:09 pm

    Trying to find my friend but don’t kno exact date of birth . how do I find him if I don’t know birth day and dont kno sid number.

  • admin  On August 1, 2015 at 2:56 pm

    Joe – You will probably need to call Central Records at 210-335-6201 and ask to speak to a supervisor.

  • admin  On August 1, 2015 at 3:33 pm

    Jasmine – Call the Front Desk at 210-335-6300.

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